![]() ![]() You know me, I immediately jumped to see what this Loom business was all about. It’s not that hard to make the recording itself, but then you have to figure out the right compression so it’s not a TB in size and figure out how and where to share it with them.īut in the email from the developer, they suggested I try out a free service for screen recording called Loom, from. When I read their suggestion to record video I had to really decide how much I wanted to provide this feedback because this would mean a lot of work. Am I looking pleased? Are my brows furrowed in confusion? In addition to the video, they wanted me to capture audio as well which would give them a running commentary on what I was experiencing.Īs you probably know, I’m quite familiar with capturing video with the high-end tool ScreenFlow, and I very often make short video clips with tools such as Parallels Toolbox’s built-in screen recorder or Capto. I think the strength of this is that they can watch my mouse as I move around, see if I hesitate, or choose the wrong menu first, and at the same time catch the expression on my face. They suggested that I record my screen and video from my webcam. This developer suggested a far different approach to giving them the feedback they desired. ![]() I used to do this at work for internal development projects, and the forms never had enough room to write, didn’t allow any free-form explanation of the experience, and didn’t allow for coloring outside of the lines. One of the really tedious parts of doing testing like this is stopping the task and then filling out a form with your explanations. They had a list of specific tasks they wanted me to execute, and then questions about whether I found it difficult to find the commands, was it clear and intuitive, and what could be changed to make it easier. It’s a product I know really well and rely on regularly so I jumped at the chance to provide any feedback. I was asked recently by a software developer to provide feedback on their redesign of their user interface. Please scroll to the bottom of the article for an update on Loom from 4 ![]()
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